Flywheel
Flywheel is a design consultancy specialising in the servicescape
  • What we think
  • What we do
  • What we did
  • Who we are

real estate

5 property centred organisations that need to change in a virtual society

5 property centred organisations that need to change in a virtual society

By Tom Weaver on August 29, 2010

In an increasingly virtual society, a number of organisations or organisational types with large property portfolios or physical presences on our high streets and in our malls are struggling to adapt to the new order. With the news that Blockbuster is preparing for a “pre-planned” bankruptcy in September, Fastcompany have posed the question: How should [...]

Posted in Learning, Shopping, Socialising Tagged customer experience, experience, learning space, real estate, retail strategy, space, supermarket, technology 9 Responses

Search

Get in touch

  • +44 (0)207 060 0020
  • info@flywheel.org.uk

Twitter

  • How bricks-and-mortar stores struggle with digital service propositions: http://t.co/Pjjcur8U 2012/01/25
  • When in-store technology fails at the first hurdle http://t.co/NBH1Pmj1 2012/01/18
  • Could smartphones enable "Black Box" #Ethnography? http://t.co/6p5caamQ #servicedesign #designthinking #DesignResearch 2012/01/11

Tags

BSF capital investment culture customer experience customer service design dining experience furniture learning space operations retail strategy School scripts service design services space supermarket technology time

Categories

  • Learning
  • Living
  • Playing
  • Shopping
  • Socialising
  • Working
Subscribe to Feed RSS Feed

Our recent thoughts

  • The Retail Experience DNA
  • How bricks-and-mortar stores struggle with digital service propositions
  • When in-store technology fails at the first hurdle

About us

  • What we did
  • What we do
  • Who we are

Recent comments

  • CE Blog » Guest Blog: How Digital is Transforming Physical Experiences on 5 property centred organisations that need to change in a virtual society
  • EPC on The Client Is Always Right: The Importance of Engagement
  • Chris Evans on Why the T-Mobile / Orange customer experience is not everything, everywhere
© Copyright 2012 Flywheel Ltd.
Except where otherwise noted, the content on this site is licensed under Creative Commons.