Flywheel
Flywheel is a design consultancy specialising in the servicescape
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Is it time to replant your vision?

Is it time to replant your vision?

By Tom Weaver on August 16, 2010

In 1993, IBM appointed a new CEO, Lou Gerstner, at a time when IBM had moved from being the dominant technology market player in the 1960s to a dangerously uncompetitive and unprofitable company during the late 1980s. As breakups were proposed, Gestner took the reins and almost immediately provoked worldwide attention when he famously told [...]

Posted in Working Tagged culture, engagement, organisations, people, vision 4 Responses

Commanding and Controlling: Endangered or Resurging?

Commanding and Controlling: Endangered or Resurging?

By Tom Weaver on December 4, 2008

Will the future of the workplace in the knowledge economy see increased freedom from command and control, or even less freedom by putting that control in a different pair of “hands”? In an earlier post entitled The Complex Workplace I discussed the difference between the most complex workplace of the industrial economy, and that of [...]

Posted in Working Tagged control, culture, management, operations, organisations, workplace Leave a response

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