Commanding and Controlling: Endangered or Resurging?
Will the future of the workplace in the knowledge economy see increased freedom from command and control, or even less freedom by putting that control in a different pair of “hands”? In an earlier post entitled The Complex Workplace I discussed the difference between the most complex workplace of the industrial economy, and that of [...]
The Complex Workplace
In the July 2008 editorial of the Harvard Business Review, Thomas Stewart drew an interesting conclusion about where we draw our management theory from: “The most complicated workplaces in the middle of the last century was the automobile assembly plant. Drawn to its complexity were Drucker, W Edwards Deming, and Taiichi Ohno, amongst others. The [...]

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