The Rise, Fall and Resurrection of the Nomadic Servicescape
The modern office, you know, was a fairly recent invention. It wasn’t until the early years of the 20th Century that we saw a tremendous growth in what was known from 1919 as “white collar” work , which was the early clerical and administrative work of the earliest office workers. Industrialists in the US such [...]
A Hierarchy of Economic Needs
When thinking about the transition between economies, from Agricultural to Industrial to Knowledge, a common misunderstanding is that 100% of any national economy is one of the three. In fact, national economies will encompass all three types in differing amounts, and it can be considered to be a hierarchy of economic evolution. The credit crunch [...]
The Complex Workplace
In the July 2008 editorial of the Harvard Business Review, Thomas Stewart drew an interesting conclusion about where we draw our management theory from: “The most complicated workplaces in the middle of the last century was the automobile assembly plant. Drawn to its complexity were Drucker, W Edwards Deming, and Taiichi Ohno, amongst others. The [...]
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