Design Process: linking services, organisations and space
In a recent post, The Client is Always Right, highlighting the importance of a well run engagement process with clients, we asked: How do you innovate around the physical environment, making it better for customers or learners, when space and the way we use it is so culturally ingrained in an organisation’s behaviour? How do [...]
Is it time to replant your vision?
In 1993, IBM appointed a new CEO, Lou Gerstner, at a time when IBM had moved from being the dominant technology market player in the 1960s to a dangerously uncompetitive and unprofitable company during the late 1980s. As breakups were proposed, Gestner took the reins and almost immediately provoked worldwide attention when he famously told [...]
Space to Powernap
There has been substantial research about the powernap over the last few years. We know the optimum time to sleep for in order to recharge the brain whilst still being able to be alert afterwards: roughly 20 minutes. We know it is better mid afternoon than an extra 20 minutes in the morning. We know [...]
Commanding and Controlling: Endangered or Resurging?
Will the future of the workplace in the knowledge economy see increased freedom from command and control, or even less freedom by putting that control in a different pair of “hands”? In an earlier post entitled The Complex Workplace I discussed the difference between the most complex workplace of the industrial economy, and that of [...]
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